Shipping Policy

Effective Date: 27 August 2026

At Goodward, we aim to make your shopping experience simple, reliable, and transparent. This Shipping Policy provides information about how orders are processed and delivered across India.

1. Shipping Coverage

Goodward currently offers PAN India delivery, subject to serviceability of the delivery address and availability of logistics services in the respective location.

2. Delivery Timeline

Orders are generally delivered within 5–8 business days from the date of dispatch.

Delivery timelines may vary depending on the destination, courier network, operational conditions, public holidays, weather conditions, or other circumstances beyond our control.

3. Order Processing

Orders are processed and prepared for dispatch after successful order confirmation. Processing and dispatch timelines may vary depending on product availability, order volume, and operational requirements.

4. Delivery Updates

Where applicable, customers may receive shipping or delivery updates through the contact details provided at the time of placing the order.

Customers are requested to ensure that their name, address, phone number, and other delivery details are accurate and complete to facilitate smooth delivery.

5. Delays & Unforeseen Circumstances

While we work with our logistics partners to facilitate timely delivery, Goodward does not guarantee a specific delivery date or time.

Delivery may be affected by circumstances including, but not limited to, extreme weather, transportation disruptions, public holidays, logistical constraints, incorrect address details, or other events beyond reasonable control.

6. Delivery Attempts

Delivery is handled by third-party logistics and courier partners. Customers may be contacted by the delivery partner when an order is out for delivery.

If a delivery attempt is unsuccessful due to an unavailable recipient, incorrect/incomplete address, or other delivery-related circumstances, the courier partner may make further attempts or follow its applicable delivery procedures.

7. Shipping Charges

Any applicable shipping charges, if relevant to an order, will be communicated or displayed during the checkout process.

8. Contact & Support

For questions regarding the status or delivery of an order, customers may contact Goodward through the official customer support channels provided on the website.

Goodward reserves the right to update or modify this Shipping Policy from time to time to reflect operational, logistical, or business requirements.